OUR RENTAL CONDITIONS

PAYMENT / DEPOSIT - BALANCE:
When validating your reservation, we will charge a 30% deposit from your credit card. The balance will be paid on arrival when handing over the keys.
If you wish to pay the deposit in holiday vouchers: Please specify this in the "Special requests" area so as not to trigger the debit on your card.

If you want to pay in installments: possible from 3x to 10x free of charge only until the date of arrival. Please specify it in the "Special Requests" area.
Methods of payment accepted: Bank cards (Visa, Mastercard, American Express), holiday vouchers, cash.

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TOURIST TAX:
The tourist tax has been compulsory since January 2019, it must be paid in addition to the rental price on arrival because it is paid directly to the municipality. It is applicable only for adults.

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DAMAGE DEPOSIT AND HOUSEHOLD DEPOSIT:
Your credit card details will serve as a deposit for any damage and cleaning (if not done). We reserve the right to pre-authorize € 500 on your card as a deposit which will be returned to you in the week following your departure. Any damage found on your departure or just after in the week following your departure (during cleaning) will be billed via your credit card. (according to repair invoice or replacement purchase invoice).
Any complete cleaning of the 5-person House or of the apartment (only Stays of 1 and 2 nights for the 5-person House), or of the summer kitchen, not done or badly done will be charged 50 € per accommodation via your card banking. In the event of loss of the parking card, the gate beep or the keys: € 50 charged per item.

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ANIMALS :
For accommodation at the Domaine in Grans (Double Rooms and Houses for 5 people) : Supplement of 8 € / night OR 35 € / Week.
They must be supervised and kept on a leash if aggressive with other animals or tenants and never be left alone in the accommodation.
Pets are not allowed in the Salon de Provence 4-person apartment.

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BREAKFAST :
For accommodation at the Domaine in Grans (Double Rooms and Houses for 5 people) : Full breakfast supplement; 10 € / person / night (Not compulsory).

No breakfast offered for the Apartment T2 in Salon de Provence.

For your convenience, we also provide you with free NESPRESSO coffee capsules and tea on arrival for all accommodations.

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RECEPTION (ARRIVALS / DEPARTURES):
We do not have a reception, the reception of our tenants is done directly in the rental.
Arrival: Your rental is available from 4 p.m.
For any arrival after 7 p.m., a key box system has been set up to allow greater flexibility in arrival times and thus satisfy the greatest number of people. In this case the balance of the stay will be paid before arrival.
Departure: Your rental must be vacated before 11 am with an inventory scheduled for 10:30 am.

The keys to the 'Annexe d'Alèzen' apartment in Salon are to be collected from the Domaine in Grans.

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TO NOTE :

No impromptu reception or party will be accepted ... (family reunion, family meal or others ...)
For insurance and regulatory reasons, it is strictly forbidden to welcome guests on the Estate or in your rental. (except exceptional agreement of the owners).
The maximum capacity of your rental must be respected (no exemption possible).

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MODIFICATION-CANCELLATION OF STAY:
- MODIFICATION OF STAY BY THE TENANT:

For any stay shortened, canceled or delayed arrival reported less than 45 days before the start of the stay, the entire stay is due. The balance will therefore be debited from your credit card when the cancellation is announced. In the event of a stay cut short during the stay, the entire stay is due. Any tenant, who will have abusive and disrespectful behavior on site, in particular by not respecting these rental conditions, must leave the Estate and its rental without any reimbursement of the stay being possible. You must occupy the premises personally, the rental contract being nominative and not transferable or transferable. We advise you to take out seasonal rental and cancellation insurance online in 1min: https://www.europ-assistance.fr/fr/assurance-voyage/assurance-villegiature because even in the event of force majeure no reimbursement will be made. For any request for 1 to 3 additional nights during your stay, these nights will be billed at the full rate and not at the sliding scale.
- CANCELLATION OF STAY BY THE OWNER:

the owner reserves the right to cancel any reservation before the start of the stay for abusive behavior by the tenant or for any reason he deems valid (water damage ...). In this case, all of the sums incurred by the tenant will be reimbursed.

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BED SHEETS MADE ON ARRIVAL - TOWELS:
Sheets are provided and beds are made on arrival for all accommodations. Towels and tea towels are also provided.

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BED AND BABY BED:

No extra bed or BB bed in the T2 apartment in Salon de Provence.

Double rooms of the Domaine: 1 single extra bed OR 1 single BB bed ( supplement 10 € / stay )

Maisons 5 people du Domaine: 1 single BB bed ( supplement 10 € / stay ) - No extra bed

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HOUSEWORK :
* For Double Rooms: End of stay cleaning of the room is included (No daily cleaning) - The summer kitchen must be cleaned by you.
* For the 5-person Houses and the T2 Apartment: For stays of 1 to 2 nights, complete cleaning of the gîte must be carried out by you. For stays of 3 nights or more: Compulsory cleaning charge of € 50 per gîte (to be paid in addition)

  * For Apartment T2: full cleaning of the apartment must be done by you or invoiced.

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CAR PARK :

For accommodation at the Domaine in Grans (Double Rooms and Houses for 5 people) : Free, private and secure parking on site

For the Salon de Provence T2 Apartment : Personal parking card for unlimited access to the "l'Empéri" car park located 80m away on request for a supplement of € 5 / night.

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EQUIPMENT:

Water, heating, electricity included for all accommodation.
Free access for the rentals of the Domaine in Grans: to the 2 hectare park, to the unsupervised 12x6 secure swimming pool, to the tennis court, to the pétanque court, loan of pétanque balls, rackets and tennis balls (To be stored in their place after use).

Free and unlimited WIFI for all accommodations.

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FOR ANY RENTAL DURING SEVERAL MONTHS OF THE SALON DE PROVENCE T2 APARTMENT:
New rental contract each month for a period of one month. Inventory of the apartment MANDATORY once a month at the time of the new rental contract. Compulsory deposit of € 690.

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All of these Rental conditions are also sent to you automatically by email when you finalize your reservation on our website and register your bank details for payment by debiting the 30% deposit and the deposit. for any damage and cleaning. The moment you validate your reservation: "By clicking on Book and completing this reservation, I have read and accepted the Terms of Sale", these conditions are considered to be accepted and take the place of the rental contract. A paper copy will also be signed on your arrival when handing over the keys.